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Axis Water Technologies- Dallas/Fort Worth
6201 Technology Dr 109
FriscoTX 75033

Reviews Of Axis Water Technologies- Dallas/Fort Worth

5.0 115 Reviews
Renee Allison
Renee Allison
Mar 25, 2022

Update: The owner contacted us. He apologized and seemed genuinely concerned. He sent some one out to check our water softener within hours. Once here, Mike M. was very cordial, thorough and explanatory about the business and our water softener. Fixed an issue with our water softener and will follow up checking some other things next week. This is the personal service that convinced us to purchase our commercial water softener 10 yrs. ago, from EcoWater/Axis, which is five star service. Thank you. _________________________________________ We bought our water softener system (commercial unit) about 10 years a go from Ecowater Systems. We had Mike as a salesman who went above and beyond service and great knowledgeable technicians who would come out when needed. Since Axis has taken over Ecowater , the knowledge and service has deteriorated tremendously. No one seems to have any knowledgeable answers for our questions....They should have our records from the system we bought (expensive commercial system) in order to look at. They cannot answer any questions we have in regards to our system, which tells us they now have no records of our system for whatever reason. We called at least two months ago because of cloudy water. Do you know when they called us back? Today. Two months plus ago, we called. Does that sound like service to you? All we received was a quick apology. Apologies are nothing when the same offense keeps happening.......that is actually called lying. I would steer clear of Axis if interested in buying a water softening system... Heck, steer clear even if you need maintenance. If they can't call back for months and can never answer questions, you are certainly no worse off. Water softening systems are too much of an investment to have fly by night service. You've been warned.

Brandon and Kathy Barrett
Brandon and Kathy Barrett
Dec 10, 2021

We always receive great service from Axis Water Technologies. The technicians are very courteous and respectful. Roger went above and beyond taking care of us. We were in a time crunch do to a family wedding and he had us back in business in no time. We greatly appreciate Roger.

Ron Mathis
Ron Mathis
Aug 25, 2021

Mike and Armando did a wonderful job. I’d recommend to anyone.

Benjamin Delay
Benjamin Delay
Aug 25, 2021

I love this company! Thomas does an amazing job educating people about all that is offered and the value of clean water!

Thomas Bilbrey
Thomas Bilbrey
Aug 25, 2021

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